Policies

SkinRenew Appointment  – No Show Policy

We appreciate your selection of our clinic to serve your Aesthetic needs. Our goal is to provide the very best possible Aesthetics care for our clients so that each of you may achieve optimal skin health and beauty throughout your lifetime. Our entire staff here at SkinRenew operates as a team to make sure everyone that comes in receives great Aesthetic treatments! Please review the following information regarding scheduling!

Appointments:

When we reserve time for our clients we want you to feel cared for. That’s why we take such care in finding a time that will work for both of us. We know people are busy these days and sometimes need to make a change in their scheduled appointment. We can always find an appointment time for our busy clients if they give us plenty of notice.

We place immense value in your time and hope you will honor us with the same in turn. SkinRenew is always busy so prior appointments are highly recommended; when time permits, walk-ins or last minute appointments are welcome. Please call and ask if we had any cancellations and we will do our best to get you an appointment; if possible.

Due to the medical nature of many of our treatments, appointments can sometimes exceed their scheduled time. Please be patient and know that you will also receive the same exceptional service and personal attention from us.

PH: 209.526.2200 > TX: 209.312.7880 > Email: info@skinrenewmedical.com

Cancellation:

We ask that you notify us at least 2 business day in advance if you are unable to make your appointment. We make courtesy text messages reminding you of your appointment; however these are only courtesy messages and ask that you assume responsibility for remembering your appointment date and time.

*** SCHEDULING DEPOSIT *** Please know that SkinRenew has a scheduling deposit for Consults, Dermal Filler, Needling, Lasers, Thread Lifting, and all Aesthetician Appointments. To confirm your appointment, a deposit is required at the time of booking any of these appointments. This is to guarantee your reservation. If the appointment is kept, the deposit is applied to the cost of the appointment – procedure or applied to any service within 30 days.

*** If the appointment is missed, the deposit is non-refundable – if not cancelled within 2 business days. PH: 209.526.2200 > TX: 209.312.7880

Scheduling deposit for doctor $75

Scheduling deposit for aeshtetician $25

Late Arrivals:

We regret that late arrivals will not receive an extension of scheduled service times.

Product Return Policies:

We are guaranteeing you high quality professional pharmaceutical skincare products. Any defective products may be returned within 15 days of purchase for an exchange.

Payments:

We currently accept all major Credit Cards.

Financing options are available; we accept CareCredit. To apply for CareCredit please visit www.carecredit.com

Private Policy:

At SkinRenew Laser Medical Center, we take your choice to use our clinic and services very seriously and appreciate your trust in our clinic. We respect your privacy and are committed to protecting the security of your personal information.

Odds and Ends:

We wouldn’t be the trendsetters that we are if we weren’t constantly expanding our services. Although we make every effort to keep our service menu updated, please note that prices and services are subject to change at any time. We love having you as a client, but we do reserve the right to refuse service at any time, to anyone, for any reason.

We highly suggest communication! PH: 209.526.2200 > TX: 209.312.7880 > Email: info@skinrenewmedical.com